Mattress and Bed Tailoring Policy

(Family)

  • The entire family is considered a (detail) and cannot be replaced or returned after confirming the order and agreeing on all the details.
  • Bed detailing takes 3-10 working days depending on the offer periods.


(mattresses)

  • Custom-made mattresses are considered "tailor-made" and cannot be exchanged or returned after the order is confirmed.
  • Mattress detailing takes 3-5 working days.